Registration & Cost

Registration & Cost

To use bookingtime, all you need is a computer and internet access.
You can easily use bookingtime via your internet browser.
We want you to be able to use bookingtime, even if you do not have your own website. Therefore, we provide you with a personal micro-page with your information on, which customers can use to book appointments with you. These can be found in the administration section of your branch under “Settings” in the "General" tab.
The use of the business version of bookingtime is free of charge. This applies to small and medium-sized businesses with up to 50 branches or 250 employees. The only potential cost factor is the SMS dispatch. We charge € 0.10 per SMS. The SMS dispatch can be deactivated at any time and might not be available at all in some countries.

Companies with more than 250 employees or 50 locations can contact our support to discuss their needs and get an individual offer.
To be able to use SMS dispatch to the full, you must have it activated once by our support. Further information can be found in the settings of your branch. After the one-time activation, you can activate or deactivate the SMS dispatch yourself at any time in the "Settings" area under the "General" tab.
bookingtime offers a quick help, which you reach in all areas of the portal via the question mark icon at the bottom right. On our website bookingtime.com you will also find an overview of all the functions of bookingtime.
If you forgot your password, please click on the button "forgot password?" at the bottom of the login window. Then request a new password with your e-mail address, which also represents your username. Alternatively, you can also click directly on the following link https://account.booking-time.com/forgotPassword.

If you have forgotten your username, please contact our support via email at moc.emitgnikoob@troppus with your branch/company name under which you created your account.
Both the Enterprise Version and the free Business Version of our software is subject to the General Data Protection Regulation (GDPR). With regard to the appointment booking process, we assume responsibility for your customers / patients according to the GDPR. We are the responsible body for this group of people. For this reason, we provide the privacy policy at the end of the appointment booking process. You have concluded a contract with us for the data you enter yourself. Our privacy policy can be found at https://www.booking-time.com/privacy

With regard to the operation of your website, we point out that you have your own privacy policy for the use of your website and, in the case of the collection of personal data, e.g. via a contact form, you must provide appropriate information according to the GDPR. In this regard, we strongly advise you to seek professional advice, for example, from a lawyer. We are not allowed to advise you on legal issues.
If you are the only / last user in the branch, you can delete your bookingtime account in your account management. To do this, click on your name in the top left of the portal and then click on "My data". Here you will find the item "Account management". After you have logged in there, you can delete your user access, which then starts the deletion of the entire branch.

If, in addition to you, other users have access to the branch, you can either delete all users first and then go through the above process or alternatively send an e-mail with your notice to moc.emitgnikoob@troppus. In this case we need proof of identity from you and the name of the branch to be deleted. Our support will do everything else within two working days and confirm the cancellation by email.

In the event that you would like to cancel more than one branch at once, please also contact our support or proceed in each branch as described above.
Please send us your message using our contact form. You can find it here.