FAQ
Booking module

Our booking module is easy to integrate on your website and is already optimized for mobile devices. Your customers stay on your website during the appointment or course booking. For this purpose, we provide you with the appropriate source code, which you can easily integrate in the desired location in the source code of your website. The booking system that enables your customers to book directly on your website is integrated via a so-called iFrame.

In the main menu under "Administration" in the "Branch" section you will find the option "iFrame customer booking". There you select "Customer Booking". The "Source code for your website" field contains the source code. This, as well as the link to the iFrame, can also be found on the main page of your bookingtime account under "ways to customer booking".

The colours of the iFrame, which you integrate on your homepage, can be set as desired and can thus be adapted to the design of your website. To do this, click on "iFrame customer booking" in the administration of your branch and scroll to the options "Text colour", "Heading colour", "Highlight colour" and "Background colour". These settings allow you to change the colours of your iFrame.

You can create as many iframes as you like per branch. The facility does not incur any costs. If you would like to create a new iFrame, click on the option "iFrame customer booking" in the "Store" section of the "Administration + Settings" menu. In the content area, select the button "Create new iFrame." You can name the iFrame individually, where it makes sense to name them according to their field of application. Further iFrames also offer you the option of integrating different appointment types on different sub-pages of your website, e.g. Spanish courses via an iframe and English courses via another one.

There can be several reasons for this. First, you should clear your browser's cache and reload the page with Ctrl + F5. If the appointment type is still not displayed, please check the following settings:

• Is the appointment type activated? Only then will it be displayed. You can find this option in the settings for the appointment type
• Is the type of appointment released in the iFrame/booking module? You can check this by clicking on “iframe settings” in the administration section of your branch and clicking on the desired booking module. Then scroll down until you see the "Appointment types" selection menu. If you only display certain appointment types here, you must tick the corresponding appointment type
• Do you use categories? If so, please check whether the appointment type is stored in the appropriate category